WE ARE HIRING A FIELD BASED SERVICE ENGINEER

AREA: Covering South East and South West England

MAIN PURPOSE AND SCOPE OF THE JOB

You will work in a Team, UK wide servicing industrial doors. Service engineers would have a preferred electrical background/qualification and be fully conversant with repairing and maintaining full range of industrial doors including fast action doors, security roller shutters, fire roller shutters and sectional doors.

BENEFITS

Overtime available
Pension scheme
Top spec company van
Company mobile and tablet
Fuel card
22 days holiday entitlement plus 8 statutory days increasing after time served
Industry recognised training, qualifications and accreditation

DUTIES AND KEY RESPONSIBILITIES

Repair and service full range of Hart Door System product range.
Electrical fault finding capability.
Mechanical capabilities in repairing HDS range of doors.
Reading of drawings and technical instructions.
Efficient planning capability of site visits to customers.
Keeping van stock levels correct for the required work plan.
Completing all customer visits accurately, timely and efficiently.
Completion of all required documentation and ability to use tablet to both receive and log all completed calls.

SKILLS /TRAINING

Electro mechanical skills
Industrial Door Experience desired
Electrical background preferred
Strong Customer facing skills
UK Drivers Licence
CSCS (Construction Skills Certification Scheme)
Driving License
IPAF preferred.
Have good communication skills.
Presentable at all times.
Flexible in working hours to meet customer call outs/needs.
Available for call out rota if required.
Customer interfacing skills.

GENERAL RESPONSIBILITIES

Align company and employee core values.
If you see something that is wrong do something about correcting it.
Be responsible and get things done.
Share information and work towards team building.
Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured.
Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best.
To be fully aware of and adhere to the relevant policies and procedures.

COMPANY DESCRIPTION

We are a leader in the manufacture, installation and service of industrial doors over 70 years trading history. An Internationally respected and recognised business with an excellent range of products and industry leading training and development programme for all engineering employees. The organisation has true elite status within the industry driving excellence for safety, security and efficiency to benefit all.

HART’S CORE VALUES

Development – People are the heart of our business. By providing the tools and resources to grow staff personally and professionally we build the best teams

Loyalty – By working collaboratively to achieve goals, we remain loyal to ourselves and our stakeholders. We always do what we say

Respect – As a family founded business we remain respectful to each other and our stakeholders driven by a shared purpose. We recognise the value of each individual

Integrity – We have a strong moral compass and work ethic providing a quality service. We take accountability for all that we do

Quality – Passion for driving excellence and striving to find the best way

Our people represent our values, so if you have what it takes to be an enthusiastic and committed engineer, please email recruitment@hartdoors.com with your CV and covering letter